aiADR Website Terms of Use
Last Updated: October 5, 2026
These Terms of Use (the “Terms”) govern your access to and use of the website located at www.aiADR.com (the “Website”) operated by aiADR (“aiADR” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not accept and agree to be legally bound by and comply with these Terms, you are not permitted to access or otherwise use this Website.
aiADR is an Artificial Intelligence (“AI”) led dispute resolution offering of ADR Chambers Inc. (“ADR Chambers” and collectively with aiADR, “ADR”). Through the Website and related channels, ADR makes available information about, and access points to, its services, which currently include: (a) AI-led arbitration between parties to a dispute, with human oversight (the “Party Dispute Resolution Service”); and (b) AI-led dispute resolution services provided to organizations that handle high volumes of disputes (the “Enterprise Service” and collectively, with the Party Dispute Resolution Service, the “Services”). The Website itself is an information and access resource only. Your use of any of the Services is governed by the separate agreement, rules, or engagement terms applicable to that Service, and not by these Terms. In the event of a conflict between these Terms and the agreement governing a particular Service, that Service agreement prevails with respect to that Service.
The content on the Website is provided for general information only and does not constitute legal advice, and must not be relied on as legal advice. You should obtain independent legal advice about your particular situation. Neither aiADR nor ADR Chambers is your lawyer and does not provide legal advice or representation.
Accessing the Website, requesting information, or submitting a demo or pricing request does not create any arbitrator, mediator, adjudicator, retainer, agency, or other professional relationship between you and aiADR or ADR Chambers. Nothing on the Website should be understood as aiADR or ADR Chambers acting as an advocate for, or partner of, any party. For a Service, the applicable Service agreement and rules determine when the relevant appointment or professional relationship arises.
Our Services are AI-led. Outputs generated through the aiADR platform are produced from the materials submitted for the specific matter. The accuracy and usefulness of any output depend on the authenticity, completeness, accuracy and legality of the materials submitted by the parties to a dispute.
You must be at least the age of majority in your jurisdiction and capable of forming a binding contract to use the Website. Our services are not offered in the Province of Quebec. The Website is intended for users accessing it from jurisdictions where our services are lawfully available. You are responsible for compliance with all laws applicable to your access and use of the Website.
Where you are issued credentials to access the aiADR platform, you are responsible for maintaining the confidentiality of those credentials and for all activity that occurs under your access. You agree to notify us promptly of any unauthorized use of your account. We will never ask you for your password in any unsolicited communication.
You agree not to, and not to permit any third party to:
use the Website in any way that violates any applicable law or regulation, or infringes the rights (including any intellectual property rights) of any third party;
attempt to gain unauthorized access to the Website, the aiADR platform, any account, or any systems or networks connected to them;
introduce any virus, malware, or other harmful code, or interfere with or disrupt the integrity or performance of the Website or the aiADR platform;
copy, modify, reverse engineer, decompile, or create derivative works from the Website or the aiADR platform except to the extent permitted by law;
use any automated means to access, scrape, or harvest content or data from the Website or the aiADR platform without our prior written consent; or
submit any content that is unlawful, defamatory, or that you do not have the right to submit.
Where you submit materials through the Website or the aiADR platform in connection with a Service, including case materials, submissions, and related documents (“Input Data”), you represent and warrant that you have the authority and any necessary consents to submit that material. Input Data is handled in accordance with the agreement governing the relevant Service and our Privacy Policy. For any other information you submit through the Website, such as feedback or general enquiries, you grant ADR a perpetual, transferrable, irrevocable, royalty-free, fully-paid up, worldwide and fully sublicensable licence to access, collect, store and use that information to operate and improve the Website and the Services (including the aiADR platform), subject to our Privacy Policy. Notwithstanding the foregoing, any output that is generated using any Input Data shall be the property of ADR, subject to our Privacy Policy.
The Website and the aiADR platform, including all software, text, graphics, and other content (other than Input Data and user submissions), and all intellectual property rights in them, are owned by ADR or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for its intended purpose. No other rights are granted, and all rights not expressly granted are reserved.
The Website may contain links to third-party websites or services that ADR does not own or control. We provide these links as a convenience only, and their inclusion does not imply endorsement of the information contained therein or a guarantee of their quality, accuracy, reliability completeness, currency, timeliness, non-infringement, merchantability or fitness for any purpose. We are not responsible for the content, policies, or practices of any third-party website or service, and you access them at your own risk.
The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, aiADR and ADR Chambers disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure or compatible with your computer, mobile or other device, or that any content is accurate, complete, or current.
To the fullest extent permitted by law, ADR and its affiliates, and their respective officers, directors, employees, and agents, will not be liable for any indirect, incidental, special, consequential, or exemplary or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your access to or use of, or inability to access or use, the Website, whether based in contract, tort, or any other legal theory, even if advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law. This section applies to your use of the Website only. For greater certainty, nothing in these Terms modifies, limits, expands or otherwise affects any liability, release, indemnity or similar provision contained in an agreement governing a Service. Liability in respect of a Service is governed by the agreement applicable to that Service.
You agree to indemnify and hold harmless ADR and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your breach of these Terms or your misuse of the Website, your violation of any law or the rights of a third party (including intellectual property and privacy rights), your use of the aiADR platform (including your use of the aiADR platform in connection with any activities that are not conducted in compliance with any applicable laws). For greater certainty, this Section 13 applies only to your use of the Website and does not apply to any claim arising from or relating to a Service, except to the extent expressly provided in the agreement governing the Service.
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal information. By using the Website, you acknowledge our Privacy Policy, as amended from time to time.
ADR may collect and use personal information regarding users of aiADR for the purposes of billing, subscription management, and to provide, maintain, secure and improve the Services and the aiADR platform in accordance with our Privacy Policy. We employ reasonable and appropriate technical and organizational measures to protect the security of the aiADR platform and the security, confidentiality and integrity of the Input Data. However, you acknowledge that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials to access the aiADR platform and for any activities conducted under your access. If you become aware of any unauthorized access or use of your account, you agree to notify us immediately.
We may modify these Terms from time to time by posting an updated version on the Website. Any changes will be effective when posted, unless otherwise stated. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review the Terms periodically.
For greater certainty, any modification to these Terms applies only to your use of the Website and does not amend, modify, supersede or otherwise affect any agreement governing a Service that you have entered into before the modification takes effect, including any arbitration agreement, applicable arbitration rules, appointment of an arbitrator, or arbitration that has commenced. Any such agreement, arbitration rules and appointment will continue to be governed by the terms applicable to that Service in accordance with the applicable agreement.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of laws principles. The courts of Ontario have jurisdiction over any dispute arising out of or relating to these Terms or the Website, and you consent to that jurisdiction. This governing law provision applies to these Terms and the Website; dispute resolution in respect of a Service is governed by the agreement applicable to that Service.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ADR regarding your use of the Website. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign them without restriction.
It is the express wish of the parties that these Terms and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.
Questions about these Terms may be directed to ADR at adr@adrchambers.com, or by mail to 2001 Sheppard Avenue East, Suite 200, Toronto, Ontario M2J 4Z8.